When I first decided to purchase the DeWalt I had the choice of ordering it online or buying locally. The main difference was price. In the end I went with buying locally. When the saw died, I took it back to the store, who happens to be an authorized DeWalt dealer and service center. As I mentioned in my last post, I was told 2 to 3 days to 2 weeks. Well the fine folks at Ideal Saw Works http://www.idealsaw.com/ had my saw ready to pick up in less than one business day!
I do want to point out that this does not change my view of the DeWalt saw, I still think it is great!
So Thank You to Ideal Saw Works for your great service. Now back to making saw dust!